The customers are getting really friendly these days

I have to answer the phone occasionally at my job, so naturally, when the phone rings (and it literally rings—they've generously supplied me with a clunky, square 1980's-style phone, the kind that has an actual bell inside), I assume it's a customer on the other end.

So this morning, I answered the phone, and the woman on the other end said, "Well, don't you just sound so cute on the phone?" I instantly got nervous, thinking, who in the world would say that on a business call???

Fortunately, it was Nicole.